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Refurbished Phones

What you should expect to get is a phone in like new condition including a new handset, new coil cord, new patch cable, individually boxed with a label on the outside of the box showing model number, serial number and MAC address.

Our refurbished phones are brought back to manufacturer specifications by testing all functionality on the phone, factory resetting the firmware and replacing any scratched or damaged front plastics with new parts. Damaged or scratched displays are replaced with new displays. Phones are professionally cleaned and carry a 1-year warranty for our end-user customers.

Used Phones

What you should expect to get is a phone that has been professionally cleaned including a refurbished handset, new coil cord, new patch cable, individually boxed with a label on the outside of the box showing model number, serial number and MAC address.

Our used phones are brought back to manufacturer specifications by testing all functionality on the phone, factory resetting the firmware but we do not put on new plastics so they may have a couple small blemishes but we do set a standard on what is acceptable. You will not get a phone that shows heavy use with deep scratches and phones will not have cracked plastics.

We have found that some of our customers do not need phones in like new condition and this allows an opportunity to save some money while still getting a good quality product. Our used phones carry the same 1-year warranty that our refurbished phones do for our end-user customers.

Refurbished Network Hardware

What you should expect to get is a router, switch or module that has been fully tested and includes all accessories (i.e. rack ears, power cord and console cable). Configurations and passwords have been removed or reset to factory defaults. Metal casings are repainted and plastic faceplates are in good condition. Items carry a 1-year warranty for our end-user customers.

New Open Box

What you should expect to get is an item that is unused in its original packaging. The packaging may not be factory sealed or may show some signs of wear or have writing on the box. These items typically are extras from installations or spares from our customers. This is a great way to save some money while still getting new equipment. Items carry a 1-year warranty for our end-user customers.

New

What you should expect to get is an item that is new in original packaging and factory sealed (where applicable). Items carry a 1-year warranty for our end-user customers unless the standard manufacturer warranty is longer.

Hosted VoIP


 Arcas Technology’s hosted VoIP service is a powerful, flexible solution for big office features without the big phone system costs.

Repair / Refurbish 


Don’t know what to do with your broken or dirty Cisco phones?