Cisco IP phones have many benefits over more traditional phone systems. Just about every business can benefit from implementing this type of technology. According to SWZD, due to the 2020 pandemic, 36% of businesses plan to improve their IT operations performance. Continue reading to find out some of the most beneficial advantages of Voice over Internet Protocol (VoIP).

Voice over Internet Protocol (VoIP) is a more modern type of technology that is able to convert your voice into a digital signal. This allows you to make a phone call from several data-driven devices, including a computer or a VoIP phone. In its most basic definition, it is a phone service that happens over the internet. Here are the specific benefits of using them.

Cisco IP Phones provide cost savings to any business that uses them. Just about all companies can appreciate any type of savings they can achieve. When it comes to traditional phone lines, there are only so many lines that a business can install. Most of the time, a company has to pay for each phone line they have. If the business must make long-distance calls, that adds more cost to the bottom line. Cisco IP Phones eliminate the need for phone lines because of the way data is sent. Instead, an internet connection or a direct IP connection is utilized for VoIP.

When making long-distance calls, a traditional phone line charges by the minute. A VoIP has a monthly charge from your internet service provider (ISP). In addition to this cost reduction, there is a lower cost with hardware and software. Business typically does not have to purchase their own equipment. It is usually provided by the service provider.

A business system is only efficient when it is scalable based on the needs of the business. Traditional phone systems are much harder to scale. With VoIP, a business can add and remove lines as needed. The business only pays for what they need when they need it.

With Cisco IP phones, the network that is used does not have to be any type of technology or layout. A business can use its existing layout or ethernet, and even WiFi can become the foundation of the phone network. A traditional phone system is complex and can be basically eliminated. A VoIP system can be a standardized system and supports many communication types.

Employees are working all over as work from home is becoming more popular. Employers understand they can save a great deal of money by allowing their employees to work from home. Adding VoIP to the business system will enable employees to communicate well with each other. They can also access data, fax, and voice services typically found in the office over the internet. This technology allows for portability as employees can connect from the office, at home, or overseas. No matter where the employee goes, no matter how far, the number stays with the employee and travels with them. A traditional phone service needs a unique number for each line. You cannot take the line or the number with you.

Cisco IP phones have so many features that many businesses do not even understand them all. One of the significant features is that a large variety of devices can connect to the network to allow the business to be highly productive. Some of the typical features you come to expect are contact lists, voicemail, virtual numbers, and caller ID. While these are standard features of most phone services, the way Cisco IP phones use these features is sophisticated and intended to boost efficiency. An example of this sophistication is the ability to forward messages and voicemail to multiple co-workers with one click. Another feature is the transcription of voicemail that can then be sent to the employee's inbox. The employee can review the transcript on the fly. All of the services offered by Cisco IP phones can be customized based on the needs of the business.

There are many benefits to Cisco IP phones. There are few if any negatives to this type of phone system. You should consider this type of phone system for your business.