IP Phone Repairs and Refurbishment

Arcas Technology also offers board level repair on your Cisco, Polycom and Avaya IP phones. After your phone is repaired, each phone will be cleaned, individually boxed and given new coil and patch cords. We make sure that we return your phone to you in the best condition possible and will go the extra mile to ensure that your phone is more than just ready for use. 

We offer a one-year warranty that is included with all of our repair services. We are sure of the quality of our work, which is why we’re more than willing to back it up with a warranty and a guarantee of the repairs that we provide. Arcas Technology guarantees that every product, once it reaches our warehouse, will be returned within 7-10 business days. We know that having missing or broken equipment is an inconvenience to you or your business, so we understand that time is of the essence. If your product is unrepairable, you will not be charged.

Phones go through a troubleshooting procedure to identify the problems they are having and to ensure that we can fix them as quickly and efficiently as possible. Damaged components will be replaced to the manufacturer’s specifications to make sure that your phone works just as well as it did when you first purchased it. Broken displays and damaged plastics can be replaced by our team of experienced technicians. If you are just looking to have your phones refreshed (cleaned, new cords, individually boxed), we can help with that also. Contact us for more information about how we can repair, refurbish, or refresh your phone!

At Arcas Technology, we also offer advance replacement repairs. If you cannot wait 7-10 days for the repair, we will overnight you a replacement in exchange for your defective phone. We know how inconvenient it can be to operate while you’re missing a phone, and we are here to help in any way we can.

Other Technology We Can Repair or Refurbish

At Arcas Technology, we don’t limit out repairs or refurbishments to just phones. Our technicians are experienced in repairing a range of different types of IT technology. Here are more of the repair, maintenance, and refurbishment services we offer:

• Desktops
• Laptops
• Chrombooks
• Cisco Switches
• Bad ports, no power and other problems can be fixed to bring your switch back to running condition. No need to scrap a defective switch any more when you can repair for a fraction of the price of replacing it.

Whether you’re looking for a refurbished Chromebook or to fix your Dell laptop, our team of experienced technicians is here to help you. Whether you live locally or need to send in your equipment for repairs, we will make sure to repair and return your items in as timely a manner as we possibly can. We want to help lessen the inconvenience of broken or missing equipment for you or your business.

How to Send Your Equipment For Repairs

Interested in one of our repairs? After contacting us to check that we will be able to repair your equipment, here are the steps that you should follow:

• Box up the item(s) securely so they are not damaged during transit.
• Let us know the box dimension via either call or email.
• We will issue a call tag and have the item(s) picked up. No hassle and no cost to you!

For more information on this service or to request a RMA to send in your repair, contact us at (763) 445-9999 or fill out our online form. After-hours appointments are available upon request. We will always work with you to ensure you are completely satisfied.